WordPress Care Plans & Support
Without on-going maintenance your website is vulnerable to security threats, outages, and more, leaving your potential clients to finding your competitors and losing revenue.
Website downtime is lost customers and revenue
Our team provides WordPress on-going care and support to small businesses, non-profits, local governments, and other web design agencies all over the world. They all understand the importance of having a reliable website and keep their site visitors safe and secure from malware and other security threats.
We'll keep your website up to date, performing at it's best, and secure from online threats. Don't end up with lost customers and lost revenue due to a site outage. Keep your site running smoothly with a Care Plan from Cloud Nine Web Design.
If your clients found your website offline, what message would that convey to them? A website outage can lead to your potential clients to think you're out of business or not established, giving your whole brand a bad name.
What's included?
Managed WordPress Hosting
We include our rock-solid, super-fast, WordPress optimized hosting with all of our Care Plans.
WordPress Updates
Our team will handle all WordPress updates weekly, including Core, Theme, and Plugins. If a vulnerability update is detected we'll handle it the same day.
Uptime Monitoring
We continuously monitor your site for outages, and act fast when they occur, making sure your site has as little downtime as possible.
Performance Optimizations
Over time your site will get gunked up with old database entries and spam comments. Our routine site cleanings will keep your site optimized and running fast.
Outage Support
If your site goes down we'll get it back online at no extra cost. Most agencies charge for this, but we feel like it's our job to take care of you when you need it most.
Site Migrations
If you find yourself changing hosts, we'll even help migrate your website from one host to another at no extra cost.
Daily Offsite Backups
When catastrophe strikes you want to know your data is safe and secure. We do nightly backups of your site every day to make sure that your data is always safe.
Security & Malware Monitoring
Your site will be monitored for vulnerabilities, malware, and other attacks, making sure you and your site visitors are always safe.
SSL Setup & Monitoring
We'll set up your SSL certificate for FREE, and even include monitoring so we're alerted if your site isn't loading SSL secured.
Domain Monitoring
Your domain will be added to our monitoring platform, making sure that we're notified in the case that it's about to expire.
Safe Updates
When we do updates to your site we'll make sure that nothing is broken, using both automated and manually reviews of your site before and after each update.
Care Reports
We'll send you a monthly report that goes over in detail of the updates, backups, security scans, and more that have been performed on your site, always keeping you in the loop.
Content Updates
Most plans come with time allocated for small tasks, which means content updates are included. Need an image update, promotion added, or new blog post uploaded? We're ready!
Pricing
Basic
- WordPress Optimized Hosting
- Security & Malware Monitoring
- WordPress Updates
- Nightly Offsite Backups
- Uptime Monitoring
- Vulnerability Updates
- Safe Updates (Automated Site Review)
Outage and Hacked Site SupportPerformance Monitoring & OptimizationsManual Review After UpdatesSSL MonitoringDomain MonitoringSmall Tasks / Content Updates- Monthly Care Reports
Pro
- WordPress Optimized Hosting
- Security & Malware Monitoring
- WordPress Updates
- Nightly Offsite Backups
- Uptime Monitoring
- Vulnerability Updates
- Safe Updates (Automated Site Review)
- Outage and Hacked Site Support
- Performance Monitoring & Optimizations
Manual Review After Updates- SSL Monitoring
- Domain Monitoring
- Up to 5 Small Tasks per Month
- Monthly Care Reports
Premium
- WordPress Optimized Hosting
- Security & Malware Monitoring
- WordPress Updates
- Nightly Offsite Backups
- Uptime Monitoring
- Vulnerability Updates
- Safe Updates (Automated Site Review)
- Outage and Hacked Site Support
- Performance Monitoring & Optimizations
- Manual Review After Updates
- SSL Monitoring
- Domain Monitoring
- Up to 15 Small Tasks per Month
- Monthly Care Reports
* Small Tasks are tasks that takes less than 30-minutes each and typically
include things such as content updates, adding ecommerce products, etc.
